Everything You Need To Know Before Your Stay

We've answered some of the most common questions to help make your holiday as smooth and enjoyable as possible.

Whether you're booking your first Blue Water Stays holiday or returning for another visit, we're here to make the process simple from beginning to end.

If you can't find the information you're looking for, please don't hesitate to contact our friendly local team.

Booking Your Stay

Booking your holiday is easy.

Simply browse our collection of holiday homes, submit an enquiry or book online where available.

If you're unsure which property best suits your needs, we're always happy to provide personalised recommendations based on your group size, travel dates and preferences.

Security Deposit

Prior to your arrival, a security deposit pre-authorisation may be placed on your nominated credit card.

This is a standard process designed to protect both guests and property owners and is automatically released after your stay, provided the property is left in accordance with the booking conditions.

Payment Options

For your convenience, we accept a range of secure payment methods.

Accepted payment methods include:

  • Visa

  • Mastercard

  • American Express

  • Electronic Funds Transfer (EFT)

Minimum Stays

Minimum stay requirements vary depending on the property and the time of year.

Some homes may be available for shorter stays outside peak periods, so please contact us if your travel dates don't meet the advertised minimum stay.

Pet Friendly Accommodation

Many of our properties welcome pets as part of our Pawfect Stays collection.

If you're travelling with your furry companion, please check the individual property listing for any specific conditions or contact us before booking.

Bedding & Linen

Every Blue Water Stays property is professionally prepared before your arrival.

Quality bedding, fresh linen and towels are provided, helping you enjoy a comfortable and relaxing stay from the moment you arrive.

Cancellations

If your travel plans change, please contact us as soon as possible.

Our cancellation policy varies depending on your booking and the property you've reserved.

Full booking terms and cancellation conditions will be provided during the booking process.

Need Help?

If you have any questions before, during or after your stay, our local team is only a phone call or email away.

We're committed to making every Blue Water Stays experience enjoyable, relaxing and memorable.

Frequently Asked Questions